The Whitehouse in Richmond was awarded a top industry customer service award this week, based on feedback from WhatClinic.com customers over a twelve month period. Only clinics that have an excellent record of service and superior satisfaction record are awarded the annual title of WhatClinic.com Customer Service Award Winner. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
Dr Jason Burns, the principle today said; “We are delighted that our customers have been so positive in their feedback. We do put a lot of effort in to ensuring that our patients receive the best possible care, from the moment they pick up the phone, not just when they come to see us. We are delighted that this has been recognised by WhatClinic.com which leads the way in helping patients find, review and choose the best clinics all over the world.”
WhatClinic.com CEO Caelen King congratulated Dr Burns and said “These awards are based on real customer feedback, over many months. We empower over 12 million people every year to make informed decisions about the treatment and service they need.”
He went on to say: “Patient care in the elective treatment sector is radically changing. We believe that transparency around treatment and respect for the customer is key to the future of all medical treatments, from a simple dental filling to cosmetic procedures, to advanced fertility or oncology treatments. We honour clinics who take this approach with these awards.”
WhatClinic.com helps patients find and compare private clinic and lists over 100,000 clinics from around the world. More than one million people use WhatClinic.com every month, to help choose a clinic across a variety of elective healthcare services, including dental, medical, cosmetic and fertility treatment.
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